This notice is provided by [COMPANY NAME] ("City By Bulut – Elflora Otel") as data controller under Turkish Personal Data Protection Law No. 6698 ("KVKK"), regarding the personal data you submit through our website.
Cookie-free visitor statistics
Visitor statistics are collected without cookies. IP addresses and browser details are not stored; a daily-changing anonymous summary is used instead. Location is derived from the IP address at that moment, and only country and city/region are retained. IP location data: DB-IP.com (CC BY 4.0).
Data we process
- Identity: your name and surname
- Contact: your phone number and e-mail address
- Request details: check-in/check-out dates, number of guests, room preference and your message
- Security: a one-way hashed IP address kept to prevent abuse
Purposes
We process your data to receive your stay or availability request, get back to you, carry out the reservation process and keep the website secure.
Legal basis and collection
Your data is collected electronically through the forms on our website and processed under KVKK Article 5/2-c (necessary for entering into or performing a contract) and Article 5/2-f (legitimate interest).
Transfers
If you choose to send your request via WhatsApp, the message is delivered from your own device to our hotel through the WhatsApp service. Apart from this, your data is not shared with third parties except legally authorised public authorities.
Retention
Request records are kept for [PERIOD, e.g. 1 year] after the request is concluded and then deleted.
Your rights
To exercise your rights under KVKK Article 11 (learning whether your data is processed, requesting information, correction or deletion, etc.) please write to [E-MAIL ADDRESS] or [POSTAL ADDRESS].